Almanyadan Amazon.de den alınan bir telefonun TAX ini almak

quote:

Orijinalden alıntı: BlackOssi55

TAX nedir?

ben almanyada yasiyorum yilardir amazon.de alisveris yaparim....!

quote:

Orijinalden alıntı: mrykt

bizim ülkemizde böyle bir uygulama var mı yurtdışından gelenler için

quote:

Dear ****** ******

thank you for contacting Amazon.de.

First, let me apologize for my late response.

Regarding the refund of the Tax I can assure you that there is a Global Refund Office and a Customs Office at the Airport in Frankfurt. I would suggest you to get to the Airport in time and just ask at the information desk about where the office is. The will definitely assist you and there won't be any problem with the refund. Just take the goods, the invoices and an Identity proof.

I hope I could be of help.

In case you have any further questions don't hesitate to contact us.
You can reach us via the e-mail contact form on our Help pages (http://www.amazon.de/hilfe). On the Help portal page you will see a box on the right with the link "Kundenservice: Kontaktieren Sie uns".

There are two different ways to have the VAT refunded for exported goods that you have bought from Amazon.de:

1. You may want to contact the local Global Refund Office in the exporting country. Global Refund Offices can be found in all major airports and at borders.

As we are registered with Global Refund, you will get you VAT back directly at the Global Refund Office, subject to the Global Refund Terms & Conditions. You will not need a Tax Free Cheque to get the refund. However, you need your export declared by the customs.

2. Alternatively, we will be happy to refund all the VAT you were charged for your order (order number see subject line).

For legal reasons we are required to ask you to furnish proof

- that your residence is outside the European Union
- that the items you purchased from us have been declared
at the customs

Please send these two documents together with the original invoice to:

Amazon.de
Zahlungsangelegenheiten
Im Gewerbepark D 55
93059 Regensburg

After having received your mail, we will transfer the respective VAT to your credit card account.

We will keep the original invoice and the confirmation for our records. If you need a copy of your invoices, please tell us the respective order numbers and we will send you the copies.

Unfortunately, we cannot provide a VAT-free order form, therefore the procedure is a different one:

When you provide us with evidence that you have exported the item, we will initiate the refund to your account.

We are sorry if this should cause any inconvenience.

Please note: If you have not purchased the items directly from Amazon.de but from a third-party seller, please contact the seller for all VAT requests. Transactions on Marketplace or from a Merchant are strictly between the buyer and a third-party seller. Please see your payslip/invoice for seller details.

Furthermore:

The mentioned mobile phone is a prepaid phone. The mobile phones sold by Amazon.de directly do not have a contract. You can therefore decide yourself a contracting party of your choice.

If you decide to purchase a mobile phone on Amazon.de you will not receive any contract connections with a telecommunications enterprise.

Please note: some mobile phones have network-dependent software. This means that the mobile phone can only be used in the on the detail page mentioned network. For example: "T-Mobile gebrandet".

We would be pleased if you would find the appropriate mobile phone in our catalogue.

I hope this information has been helpful. You will find more information in our English Help pages (http://www.amazon.de/hilfe/englisch). We are looking forward to your next visit at Amazon.de.


Please note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

Konnte ich Ihr Problem lösen?

Wenn ja, klicken Sie bitte hier:
http://www.amazon.de/rsvp-y?c=dbectyqx3367244584

Wenn nein, klicken Sie bitte hier:
http://www.amazon.de/rsvp-n?c=dbectyqx3367244584&q=derp2

Möchten Sie uns wegen eines anderen Anliegens kontaktieren oder haben Sie weitere Fragen, erreichen Sie uns über das Kontaktformular auf unseren Hilfe-Seiten:http://www.amazon.de/hilfe
(Beachten Sie, dass diese E- Mail-Adresse nur zum Versenden, nicht aber zum Empfang von E-Mails eingerichtet ist.)

Warmest regards

Geetha Heldt

Customer Service
http://www.amazon.de
==============================