Apple Garanti Memnuniyet Olayi Bitmistir

Question

Arkadaslar pupa servise garantili iphone 7 mi batarya degisim icin teslim ettim %76 idi.
Verilen Bilgiye gore 500 donguyu astiysa ucretli degisim olacakmis.
Batarya degisim fikriniz varsa elinizi hizli tutun zamli fiyatlari cidden cep yakiyor...

Edit:1.5 yildir kullandigim telefon hicbir tamir vs gormedigi halde yetkisiz mudahale diye ucretli degisime soktular.
Apple gercekten ne yapmaya calisiyor
3099 tl ver degistirelim nasil bir mantiktir.
Bildigim kadariyla apple yetkisiz mudahale olan cihazlara ucretli dahi bakmiyordu benim cihazim yetkisiz mudahaleye ugradiysa neden ucretli degisim diyorlar anlamis degilim.

< Bu mesaj bu kişi tarafından değiştirildi Ac4601 -- 6 Ocak 2019; 14:34:10 >

Accepted Answer

Hocam batarya garanti kapsamında değil. Yani döngüsünü tamamlamış pil değil.

Accepted Answer

Hocam pil 500 döngüsünü tamamlamadan gücü düşmüşse dediğiniz gibi apple garantisi altında. Ama pilin doldurboşalttan kaynaklı zayıflaması garantiye dahil değil. Bunla ilgili makale var isterseniz atabilirim. Eğer 500 döngünüz olmadıysa muhtemelen pil değişir.

Accepted Answer

Doğrudur. Kural budur. 500 döngü altında değişim olur.   Arkadaşımın 6s plus ı vardı. Garantili. Sorgusuz sualsiz 500 döngü altında diye değiştirdiler.

Accepted Answer

quote: Orijinalden alıntı: Ac4601 Hocam batarya apple garantisi altindadir  Fakat isi cakalliga vurdular 500 donguyu gecmeyecek ve %80 altinda olacak durumuna getirmisler yazik olmus valla apple musteri memnuniyetini cok geri plana atti   ekşi sözlük apple servis rezaleti https://eksisozluk.com/apple-servis-rezaleti--5881902   www.appleuzmani.net 400 Bad Request https://www.appleuzmani.net/iphone-yetkisiz-mudahale-sorunu/comment-page-1/#comment-27698   friday, jan 04, 2019 07:51 pm duration 41 minutes 9 seconds brittny thanks for contacting apple support. my name is brittny. please give me a moment to look over your information. ... hi ..... customer service experience of non-guaranteed apple products by arbitrarily deciding on unauthorized access to 2-3-6 month phones; now ı would like to talk about the phone checkcoverage.apple.com   Check Your Service and Support Coverage - Apple Support  https://checkcoverage.apple.com/en/en/contact  your warranty here does not continue unauthorized access has been out of warranty. senior consultant connected to the trouble or tried to explain, the consultant you very well understand ı'm very sorry for your grievance immediately what you can do ı'm looking at you to open a file and e-mail event number. you will start to wait after you say how it would be such nonsense again when you call apple i will go to another senior consultant hoooppp file to tell the situation from scratch will say a new file by saying the room is oooooo very surprised and a new event number will throw you .. meanwhile the other consultant file other than ı hope my friend has inherited the problem and will give you a consolation mail. ıf you say you are waiting for what you are waiting in the apple's ultra .... my phone iphone 7 plus 256 gb brittny hello .... ı did not understand your message. can you please tell me what issue you are having? ... my servis ... turkish ... not help turkish services .. services tag ... .. brittny ok, thanks. please hold a few moments while ı reach out to a senior advisor, thank you. ... ... brittny thanks for your patience ... ı have josh here, he is a senior advisor and will take over from here. ıs it ok to transfer you to him? ... yes thanks ... my device unauthorized intervention ... my first device ... not unauthorized intervention brittny great! have a wonderful day! josh thanks for contacting apple support. my name is josh. how can ı help you? josh hi .., it sounds like you are chatting in about a repair is that correct? .. hi josh .. my device ... unauthorized intervention ... not unauthorized intervention .. ı am first user my device .. not unauthorized intervention josh ı can certainly able to understand wanting to get your device repaired and ı’ll do what ı can to help you out. ... (bkz: apple servis rezaleti)josh did you have any specific questions about this repair? ... apple guarantee the gelatin of untouched cleaning my own phone to open my own phone call the jungle laws, or if you do in the woods you'll be in trouble, the reason for the 'unauthorized intervention' in the way ı did not understand why the warranty has left. ... yes josh ı’m not quite sure ı understand your question ... ... my devices apple turkey services unauthorized intervention decision ... but ... not unauthorized intervention ... my device battery change ... my device out of warranty josh ı do show notes indicating that there was unrepairable damage requiring the iphone to need to be replaced at the stock price. did you have the iphone serviced by a 3rd party? ... no no .... my first device ... my first open ... erroneous decision josh please give me a moment to research this. ı’d like to see if ı can find the repair center notes to indicate what the reason for their decision was. ... battery changed at authorized service center ... and camera error ... battery changed at authorized service center and camera error and send repair center unauthorized intervention decision josh ı’m still researching this, please give me a few more moments ... ... ı don't understand why ... thanks .. .. josh ı wasn’t able to see any specific details about the repair so ı’m going to reach out to our direct dispatch department, please give me a few minutes to speak to them about this issue. ... thanks josh thanks for your patience, ı’m chatting with our direct dispatch department now so it may be a few more minutes. ... thanks josh thanks for your patience ..... ıt appears that we escalated this issue up to your engineering department and it was determined that there were unauthorized modifications to the device which resulted in it being unrepairable. ı’m sorry but ı don’t have any additional information at this time other than the details that were provided in that requote. ... battery changed at authorized service center and camera error and send repair center unauthorized intervention decision .. or 24 hour josh ı’m sorry but ı’m unable to override the repair center’s decision. they have researched this and determined that the device is beyond repair due to this. .... three weeks waiting josh ıf you would like you can return to the apple authorized service provider to get further repair options. .... apple authorized service provider my device caused damage josh ı understand where you are coming from. ın this case they would be the one’s who you would want to dispute this with. ı would not be able to override the repair center’s decision. ... apple customer satisfaction should not be this .... my devices ipad .... my devices apple watch 3 ... my devices ... apple tv .... my first services experience ... ıt was a disappointment josh ıt sounds like you have a lot of apple devices and we sincerely appreciate your business. ı wish ı had another option here but ı am unable to override this decision. from here the best thing to do would be to speak to the apple authorized service provider or a different apple authorized service provider for repair options. .... ı am not buy apple josh ı’m sorry to hear that ..... ıs there any other questions ı can answer for you today? ... no thanks ... see later josh ıt was a pleasure working with you today! for your reference, your case number is ... ıf you need additional assistance, please do not hesitate chatting us back. ı'm going to go ahead and end the chat unless you have any further questions.

Answer

Hocam batarya apple garantisi altindadir

Fakat isi cakalliga vurdular 500 donguyu gecmeyecek ve %80 altinda olacak durumuna getirmisler yazik olmus valla apple musteri memnuniyetini cok geri plana atti

Answer

Cihaza Yetkisiz mudahale dediler yahu bu cihazi ben kullaniyorum hicbir tamir vs gormedi nasil bu mantiga girdi apple yazik cidden

Answer

quote: Orijinalden alıntı: Ac4601 Cihaza Yetkisiz mudahale dediler yahu bu cihazi ben kullaniyorum hicbir tamir vs gormedi nasil bu mantiga girdi apple yazik cidden  aramıza hoşgeldin...  https://forum.donanimhaber.com/iphone-cihazima-yetkisiz-mudahale-dendi-yardim-lutfen--136179241#136179241   ekşi sözlük apple servis rezaleti https://eksisozluk.com/apple-servis-rezaleti--5881902   www.appleuzmani.net 400 Bad Request https://www.appleuzmani.net/iphone-yetkisiz-mudahale-sorunu/comment-page-1/#comment-27698  bu konulardan bilgi edinebilirsin..

Apple Garanti Memnuniyet Olayi Bitmistir

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