telefon siparişi hakkında yardım ingilizce bilenler

Hello there , 
   
  Thanks for your purchase .  
  We found  your shipping address  is different from  your paypal's . For the case ,  it's difficult for us to ship the   package with  it to  you . Because  usually we can't shit the package to the address that different the paypal . 
  Could you please tell us why do you change the address ?Have you made any order in our site before ?if yes , could  you please tell us the order  numbers ? 
  Or could  you please help to show us  your license information ?(Please give us the end of four number with identity card to prove you are the card holder and the consignee. )Which can  confirm it's the master to  you the order .we afraid that  your  message has been someone stolen and use it to purchase like as yourself. 
  We hope you can understand ,look forward to your earlier reply .    
   
  Not  worry , we will try our best to help and meet  you . 
  Looking for your earlier reply 
  Nice day 
  Tinier 
    
  KIND NOTICE : Please send or reply email under the same topic( the first topic we talk) or else we may not solve the  problem for you in time. 

Hi dear ,  
    
  Thanks for your reply . 
  As we learnt that your Paypal address is the same as your order address except the country . 
  The country in Paypal  is  turkey but in order is AzerbaijanWould you please tell us why ? 
  But we are so sorry  to tell you  that  we  really couldn't ship the package to the address that different from that Paypal's . 
  How about contact  your local paypal  to help  you change into your new address first .  
  Or   would you  please take a picture( or copies) of your driver license or identity card to prove you are the card holder and the consignee.  
  If you can not do so , we are going to inform the credit card company to refund you the payment. Thank you for your kindly understanding. 
  we would confirm it to the Paypal .we would appreciate if you can understand. 
  ps: Any your personal information is confidential here.Please  be at ease. 
  Looking for  your  next good news 
    
  Nice day 
  Dora